Helio ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:

• Full name

• Email address

• Phone number

• Mailing address

• Property address

• Energy consumption details

• Payment information

• Installation preferences

Automatically Collected Information:

• Browser type and version

• IP address

• Pages visited on our website

• Time and date of visits

• Time spent on pages

• Device information

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Generate an account and allow you to access our services

• Provide you with a solar quote or consultation

• Schedule installations and service appointments

• Send you marketing and promotional communications (with your consent)

• Respond to your inquiries and customer service requests

• Monitor and analyze website usage

• Detect and prevent fraud

• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

Service Providers:

We may share your information with third parties who perform services on our behalf, including:

• Installation contractors

• System monitoring companies

• Payment processors

• Email service providers

Legal Requirements:

We may disclose your information when required by law or if we believe in good faith that disclosure is necessary to protect our rights or your safety.

Business Transfers:

If Helio is involved in a merger, acquisition, or bankruptcy, your information may be transferred as part of that transaction.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Company Address]